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Why was my card declined?

The most common reason is a low or empty USDC balance, top up your card and try again. Other reasons: your card is frozen (unfreeze it in card actions), the amount is above a limit, or the merchant or ATM isn't supported. If none of these fit, message us and we'll look into it with you.

Need a hand? Message us in the app and a real person will help.

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